PRIVACY POLICY AND NOTICE OF PRIVACY PRACTICES
Roots to Rise Counseling, LLC
www.rootstorisecounseling.com
Effective Date: February 17, 2026
Last Updated: February 17, 2026
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1. INTRODUCTION
Roots to Rise Counseling, LLC ("we," "us," "our," or "the Practice") is a virtual mental health counseling practice owned and operated by Teresa Grechenkov, LMHC (License: 39005471A), serving clients throughout the State of Indiana.
Your privacy is important to us. This Privacy Policy and Notice of Privacy Practices explains how we collect, use, store, share, and protect your personal information and Protected Health Information (PHI) when you visit our website, use our services, or communicate with us. This policy also serves as our Notice of Privacy Practices as required under the Health Insurance Portability and Accountability Act (HIPAA).
By accessing our website at www.rootstorisecounseling.com, scheduling an appointment, or receiving our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our website or services.
2. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, you may contact us using any of the following methods:
Practice Name: Roots to Rise Counseling, LLC
Privacy Officer: Teresa Grechenkov, LMHC
Email: teresagrechenkov25@rootstorisecounseling.com
Phone: (260) 222-7247
Website: www.rootstorisecounseling.com
Location: Virtual practice serving all of Indiana
Business Hours: Monday–Thursday 9:00 AM – 3:00 PM, Friday 9:00 AM – 12:00 PM (EST)
3. INFORMATION WE COLLECT
We collect the following categories of personal information and Protected Health Information in the course of providing our services:
3.1 Personal Identifying Information
- Full name
- Date of birth
- Email address
- Phone number
- Mailing address
- Emergency contact information
3.2 Health and Clinical Information (Protected Health Information)
- Mental health history and presenting concerns
- Diagnosis and treatment information
- Therapy session notes and progress notes
- Intake forms and clinical assessments
- Treatment plans and goals
- Information related to previous mental health or medical treatment
- Medication information (as reported by client)
- Information related to risk assessment (safety planning)
3.3 Financial and Billing Information
- Credit card, debit card, or HSA/FSA card information (processed securely through our payment processor)
- Billing records and superbill documentation
- Good Faith Estimate documentation
3.4 Technical and Website Data
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited on our website and time spent on each page
- Referring website or source
- Cookies and tracking data (see Section 10 for details)
3.5 Communication Data
- Emails and messages sent through our website contact forms
- Phone call records (date, time, and duration)
- Scheduling and appointment-related communications
4. HOW WE COLLECT INFORMATION
We collect personal information through the following methods:
4.1 Directly From You
- Website contact forms and consultation request forms
- Intake and consent forms completed prior to your first session
- During therapy sessions conducted via our HIPAA-compliant telehealth platform
- Phone calls and email communications
- Payment transactions
- Client portal communications through SimplePractice
4.2 Automatically Through Technology
- Cookies and similar tracking technologies used on our website (see Section 10)
- Website analytics tools that collect usage data
- Our website hosting platform (Duda)
4.3 From Third-Party Sources
- Referral information from other healthcare providers (with your consent)
- Information from your insurance company if you submit a superbill for out-of-network reimbursement (note: we do not bill insurance directly)
5. WHY WE COLLECT AND HOW WE USE YOUR INFORMATION
We collect and use your personal information and PHI for the following purposes:
5.1 Providing Therapy Services
- To conduct clinical assessments and develop treatment plans
- To provide individual and family therapy via telehealth
- To maintain accurate and complete clinical records
- To coordinate care with other providers when authorized by you
- To ensure continuity of care
5.2 Appointment Management
- To schedule, confirm, reschedule, or cancel appointments
- To send appointment reminders
- To manage our client portal through SimplePractice
5.3 Billing and Payment
- To process payments for therapy services
- To generate superbills for out-of-network insurance reimbursement
- To provide Good Faith Estimates
- To manage billing records and financial accounts
5.4 Communication
- To respond to inquiries submitted through our website, email, or phone
- To communicate about your care and treatment
- To provide information about our practice and services
5.5 Legal Compliance
- To comply with federal and state laws, including HIPAA
- To comply with Indiana state licensing and regulatory requirements
- To respond to lawful requests, court orders, or subpoenas
- To fulfill mandatory reporting obligations (e.g., suspected child abuse, vulnerable adult abuse, or imminent danger to self or others)
5.6 Website Improvement and Analytics
- To understand how visitors interact with our website
- To improve website content, functionality, and user experience
- To monitor website performance and security
6. WHO WE SHARE INFORMATION WITH
We take the confidentiality of your information seriously. We do not sell, rent, or trade your personal information or PHI to any third party. We may share your information only in the following circumstances:
6.1 Service Providers and Business Associates
We work with trusted third-party service providers who assist in the operation of our practice. These providers are contractually bound to protect your information and are only permitted to use it for the purposes we specify. They include:
SimplePractice: Our electronic health records (EHR) and practice management platform, used for scheduling, documentation, billing, telehealth sessions, and secure client communication. SimplePractice is HIPAA-compliant and operates under a Business Associate Agreement (BAA) with our practice.
Payment Processor: We use a secure, PCI-compliant payment processor integrated through SimplePractice to process credit card, debit card, and HSA/FSA payments. We do not store your full payment card details on our systems.
Website Hosting Platform (Duda): Our website is hosted on the Duda platform, which may collect certain technical data such as IP addresses and browser information through server logs.
Website Analytics: We may use analytics tools to understand how visitors use our website. See Section 10 for details on cookies and tracking.
UserWay (Accessibility Widget): We use the UserWay Accessibility Widget to enhance website accessibility. See Section 11 for details.
6.2 Legal and Regulatory Disclosures
We may disclose your information without your consent when required or permitted by law, including:
- When there is a reasonable belief of imminent danger to you or another person
- When there is suspected abuse or neglect of a child, elderly person, or vulnerable adult
- In response to a valid court order, subpoena, or other legal process
- To comply with mandatory reporting requirements under Indiana law
- As required by federal or state regulatory agencies
6.3 With Your Written Authorization
We may share your PHI with other healthcare providers, family members, or other individuals you designate, but only after receiving your written authorization. You may revoke this authorization at any time in writing, although revocation will not apply to information already shared based on your prior authorization.
6.4 Other Permitted Disclosures Under HIPAA
As permitted by HIPAA, we may use or disclose your PHI for purposes such as treatment coordination, healthcare operations, and as otherwise described in our Notice of Privacy Practices (Section 8).
7. HOW LONG WE RETAIN YOUR INFORMATION
We retain your personal information and clinical records in accordance with applicable federal and state laws:
7.1 Clinical Records
Adult client records: We retain clinical records for a minimum of seven (7) years following the date of the last service provided, or as otherwise required by Indiana state law and applicable federal regulations.
Minor client records: Records for clients who were minors at the time of treatment are retained for a minimum of seven (7) years after the client reaches the age of 18, or as otherwise required by law.
7.2 Billing and Financial Records
Billing and financial records are retained for a minimum of seven (7) years in accordance with IRS requirements and Indiana state law.
7.3 Website and Communication Data
Non-clinical data such as website analytics, contact form submissions, and general communications may be retained for up to three (3) years or until it is no longer needed for the purpose for which it was collected.
7.4 Deletion and Destruction
When the retention period for your information has expired, we will securely destroy or de-identify your records using methods appropriate to the format of the data (e.g., secure digital deletion, shredding of paper documents). If you request deletion of your information prior to the end of the retention period, we will comply to the extent permitted by law, noting that certain records must be maintained to meet legal and regulatory requirements.
8. NOTICE OF PRIVACY PRACTICES (HIPAA)
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Roots to Rise Counseling LLC
3600 Commerce Drive
U.S. Hwy 30 #1041
Warsaw, IN 46580
Phone: 260-222-7247
Email: teresagrechenkov25@rootstorisecounseling.com
NOTICE OF PRIVACY PRACTICES
How We May Use and Disclose Your Health Information
We may use and disclose your health information for treatment, payment, and health care operations as described in this notice. Certain records, including substance use disorder treatment records, may be subject to additional federal protections.
I. MY PLEDGE REGARDING HEALTH INFORMATION:
I understand that health information about you and your health care is personal. I am committed to protecting health information about you. I create a record of the care and services you receive from me. I need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by this mental health care practice. This notice will tell you about the ways in which I may use and disclose health information about you. I also describe your rights to the health information I keep about you, and describe certain obligations I have regarding the use and disclosure of your health information. I am required by law to:
• Make sure that protected health information (“PHI”) that identifies you is kept private.
• Give you this notice of my legal duties and privacy practices with respect to health information.
• Follow the terms of the notice that is currently in effect.
• I can change the terms of this Notice, and such changes will apply to all information I have about you. The new Notice will be available upon request, in my office, and on my website.
II. HOW I MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU:
The following categories describe different ways that I use and disclose health information. For each category of uses or disclosures I will explain what I mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways I am permitted to use and disclose information will fall within one of the categories.
For Treatment Payment, or Health Care Operations: Federal privacy rules (regulations) allow health care providers who have direct treatment relationship with the patient/client to use or disclose the patient/client’s personal health information without the patient’s written authorization, to carry out the health care provider’s own treatment, payment or health care operations. I may also disclose your protected health information for the treatment activities of any health care provider. This too can be done without your written authorization. For example, if a clinician were to consult with another licensed health care provider about your condition, we would be permitted to use and disclose your personal health information, which is otherwise confidential, in order to assist the clinician in diagnosis and treatment of your mental health condition.
Disclosures for treatment purposes are not limited to the minimum necessary standard. Because therapists and other health care providers need access to the full record and/or full and complete information in order to provide quality care. The word “treatment” includes, among other things, the coordination and management of health care providers with a third party, consultations between health care providers and referrals of a patient for health care from one health care provider to another.
Lawsuits and Disputes: If you are involved in a lawsuit, I may disclose health information in response to a court or administrative order. I may also disclose health information about your child in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.
Special Protections for Substance Use Disorder Information
Special Protections for Substance Use Disorder Records
Some health information related to substance use disorder diagnosis, treatment, or referral for treatment may be protected by additional federal confidentiality laws (42 CFR Part 2).
Where applicable, we will obtain your written consent before using or disclosing substance use disorder treatment records for treatment, payment, and health care operations, unless an exception applies.
Once disclosed with your consent for these purposes, federal law may permit the recipient to further use or disclose the information as allowed under HIPAA.
You have the right to revoke your consent for these disclosures at any time, except to the extent that we have already acted in reliance on it.
III. CERTAIN USES AND DISCLOSURES REQUIRE YOUR AUTHORIZATION:
1. Psychotherapy Notes. I do keep “psychotherapy notes” as that term is defined in 45 CFR § 164.501, and any use or disclosure of such notes requires your Authorization unless the use or disclosure is:
a. For my use in treating you.
b. For my use in training or supervising mental health practitioners to help them improve their skills in group, joint, family, or individual counseling or therapy.
c. For my use in defending myself in legal proceedings instituted by you.
d. For use by the Secretary of Health and Human Services to investigate my compliance with HIPAA.
e. Required by law and the use or disclosure is limited to the requirements of such law.
f. Required by law for certain health oversight activities pertaining to the originator of the psychotherapy notes.
g. Required by a coroner who is performing duties authorized by law.
h. Required to help avert a serious threat to the health and safety of others.
2. Marketing Purposes. As a psychotherapist, I will not use or disclose your PHI for marketing purposes.
3. Sale of PHI. As a psychotherapist, I will not sell your PHI in the regular course of my business.
IV. CERTAIN USES AND DISCLOSURES DO NOT REQUIRE YOUR AUTHORIZATION.
Subject to certain limitations in the law, I can use and disclose your PHI without your Authorization for the following reasons:
1. When disclosure is required by state or federal law, and the use or disclosure complies with and is limited to the relevant requirements of such law.
a. Legal Proceedings & Law Enforcement
Court Orders and Legal Proceedings
We may disclose your protected health information in response to a court order. Certain substance use disorder treatment records may require additional legal processes before disclosure, as required by federal law.
2. For public health activities, including reporting suspected child, elder, or dependent adult abuse, or preventing or reducing a serious threat to anyone’s health or safety.
a. Public Health & Safety
Public Health and Safety Activities
We may disclose health information when required by law for public health activities, reporting abuse or neglect, preventing serious threats to health or safety, or complying with health oversight agencies. Some types of records, including substance use disorder treatment records, may have additional restrictions.
3. For health oversight activities, including audits and investigations.
4. For judicial and administrative proceedings, including responding to a court or administrative order, although my preference is to obtain an Authorization from you before doing so.
5. For law enforcement purposes, including reporting crimes occurring on my premises.
6. To coroners or medical examiners, when such individuals are performing duties authorized by law.
7. For research purposes, including studying and comparing the mental health of patients who received one form of therapy versus those who received another form of therapy for the same condition.
8. Specialized government functions, including, ensuring the proper execution of military missions; protecting the President of the United States; conducting intelligence or counter- intelligence operations; or, helping to ensure the safety of those working within or housed in correctional institutions.
9. For workers’ compensation purposes. Although my preference is to obtain an Authorization from you, I may provide your PHI in order to comply with workers’ compensation laws.
10 Appointment reminders and health related benefits or services. I may use and disclose your PHI to contact you to remind you that you have an appointment with me. I may also use and disclose your PHI to tell you about treatment alternatives, or other health care services or benefits that I offer.
V. CERTAIN USES AND DISCLOSURES REQUIRE YOU TO HAVE THE OPPORTUNITY TO OBJECT.
1. Disclosures to family, friends, or others. I may provide your PHI to a family member, friend, or other person that you indicate is involved in your care or the payment for your health care, unless you object in whole or in part. The opportunity to consent may be obtained retroactively in emergency situations.
VI. YOU HAVE THE FOLLOWING RIGHTS WITH RESPECT TO YOUR PHI:
1. The Right to Request Limits on Uses and Disclosures of Your PHI. You have the right to ask me not to use or disclose certain PHI for treatment, payment, or health care operations purposes. I am not required to agree to your request, and I may say “no” if I believe it would affect your health care.
a. Right to Restrict Disclosures
Right to Request Restrictions
You may request restrictions on certain uses or disclosures of your health information. We are not required to agree to all requests. Special protections may apply to substance use disorder treatment records.
2. The Right to Request Restrictions for Out-of-Pocket Expenses Paid for In Full. You have the right to request restrictions on disclosures of your PHI to health plans for payment or health care operations purposes if the PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full.
3. The Right to Choose How I Send PHI to You. You have the right to ask me to contact you in a specific way (for example, home or office phone) or to send mail to a different address, and I will agree to all reasonable requests.
4. The Right to See and Get Copies of Your PHI. Other than “psychotherapy notes,” you have the right to get an electronic or paper copy of your medical record and other information that I have about you. I will provide you with a copy of your record, or a summary of it, if you agree to receive a summary, within 30 days of receiving your written request, and I may charge a reasonable, cost based fee for doing so.
5. The Right to Get a List of the Disclosures I Have Made. You have the right to request a list of instances in which I have disclosed your PHI for purposes other than treatment, payment, or health care operations, or for which you provided me with an Authorization. I will respond to your request for an accounting of disclosures within 60 days of receiving your request. The list I will give you will include disclosures made in the last six years unless you request a shorter time. I will provide the list to you at no charge, but if you make more than one request in the same year, I will charge you a reasonable cost based fee for each additional request.
a. Right to an Accounting of Disclosures
Right to an Accounting of Disclosures
You have the right to request a list of certain disclosures we have made of your health information. This includes certain disclosures of substance use disorder information as required by federal law.
6. The Right to Correct or Update Your PHI. If you believe that there is a mistake in your PHI, or that a piece of important information is missing from your PHI, you have the right to request that I correct the existing information or add the missing information. I may say “no” to your request, but I will tell you why in writing within 60 days of receiving your request.
7. The Right to Get a Paper or Electronic Copy of this Notice. You have the right get a paper copy of this Notice, and you have the right to get a copy of this notice by e-mail. And, even if you have agreed to receive this Notice via e-mail, you also have the right to request a paper copy of it.
VII. Complaints
If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized for filing a complaint.
Complaints regarding substance use disorder confidentiality may also be subject to federal enforcement laws.
Acknowledgement of Receipt of Privacy Notice
Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have certain rights regarding the use and disclosure of your protected health information.
10. COOKIES AND TRACKING TECHNOLOGIES
10.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.
10.2 How We Use Cookies
Our website at www.rootstorisecounseling.com may use the following types of cookies and tracking technologies:
Essential Cookies: These are necessary for the website to function properly, such as enabling navigation and access to secure areas of the site. These cookies do not collect personal information.
Analytics Cookies: We may use analytics cookies (such as those provided by our website platform, Duda) to understand how visitors interact with our website, including which pages are visited most often, how long visitors stay on the site, and how visitors navigate between pages. This helps us improve the website experience.
Functionality Cookies: These cookies remember your preferences and settings (such as accessibility preferences set through the UserWay widget) to provide a more personalized experience.
10.3 Third-Party Cookies
Some cookies on our website may be placed by third-party services we use, such as our website hosting platform (Duda), analytics tools, and the UserWay Accessibility Widget. These third parties have their own privacy policies governing the data they collect.
10.4 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. To learn more about managing cookies, visit your browser's help section or visit www.allaboutcookies.org.
10.5 Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. At this time, there is no uniform standard for responding to DNT signals, and our website may not respond to such signals. However, you can manage your tracking preferences through your browser settings and cookie preferences as described above.
11. WEBSITE ACCESSIBILITY – USERWAY
Roots to Rise Counseling is committed to ensuring that our website is accessible to all visitors, including individuals with disabilities.
11.1 The UserWay Accessibility Widget
We use the Accessibility Widget provided by UserWay to enhance the accessibility of our website. The UserWay widget is an AI-powered accessibility tool that helps our website work toward compliance with the Web Content Accessibility Guidelines (WCAG 2.1), the Americans with Disabilities Act (ADA), Section 508, and EN 301 549 standards.
11.2 Features of the UserWay Accessibility Widget
The UserWay widget provides website visitors with a range of accessibility customization options, including but not limited to:
- Text size adjustment (increase or decrease font size)
- Contrast adjustment (multiple contrast modes for improved readability)
- Highlight links (makes all links on a page more visible)
- Text spacing adjustment (increased letter and word spacing)
- Pause animations (stop moving or flashing content)
- Dyslexia-friendly font option
- Cursor enhancement (larger cursor or reading guide)
- Screen reader compatibility and optimization
- Keyboard navigation support
- Color saturation adjustments
- Tooltips for images and interface elements
- Page structure and heading navigation
- Content scaling and zoom features
11.3 Privacy and the UserWay Widget
UserWay operates under a Privacy by Design approach. According to UserWay, the widget does not collect personal information from users who interact with it. Accessibility preferences are stored locally on your device and are not transmitted to external servers. For more information about UserWay's data practices, you may review UserWay's privacy policy at userway.org/privacy.
11.4 Accessibility Feedback
If you experience any difficulty accessing our website or have suggestions for improving accessibility, please contact us at teresagrechenkov25@rootstorisecounseling.com or call (260) 222-7247. We value your feedback and are committed to making our website as accessible as possible.
12. HOW WE PROTECT YOUR INFORMATION
We take the security of your personal information and PHI seriously and have implemented the following safeguards:
12.1 Administrative Safeguards
- Designation of a Privacy Officer (Teresa Grechenkov, LMHC) responsible for overseeing privacy and security practices
- Regular review and updating of privacy and security policies
- Ongoing training on HIPAA compliance and privacy best practices
- Business Associate Agreements (BAAs) with all third-party vendors who handle PHI
12.2 Technical Safeguards
- Use of HIPAA-compliant, encrypted telehealth platform (SimplePractice) for all therapy sessions
- Encryption of electronic data both in transit and at rest
- Password-protected access to all systems containing PHI
- Secure, HIPAA-compliant electronic health records system (SimplePractice)
- PCI-compliant payment processing for credit card and debit card transactions
- Regular software updates and security patches
12.3 Physical Safeguards
- Secure storage of any physical records (if applicable)
- Restricted access to devices used for clinical work
- Secure disposal of physical documents containing PHI through shredding
12.4 Limitations
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of information transmitted electronically. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
13. DATA BREACH NOTIFICATION
13.1 Our Commitment
In the event of a breach of unsecured PHI, we will comply with all applicable breach notification requirements under HIPAA, Indiana state law, and any other applicable regulations.
13.2 Notification Procedures
If a breach occurs that affects your PHI, we will:
- Notify affected individuals in writing without unreasonable delay, and no later than 60 days after discovery of the breach
- Include in the notification: a description of the breach, the types of information involved, steps you can take to protect yourself, what we are doing to investigate and mitigate the breach, and contact information for further questions
- Notify the U.S. Department of Health and Human Services (HHS) as required by law
- If the breach affects 500 or more individuals, notify prominent media outlets serving the affected area
13.3 Breach Mitigation
In the event of a breach, we will take immediate steps to contain the breach, investigate its scope and cause, implement measures to prevent future occurrences, and cooperate with any regulatory investigations.
14. CHILDREN'S PRIVACY
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website. Our therapy services are primarily designed for adult women (ages 18 and older). Family therapy involving minors requires appropriate parental or guardian consent, and all information collected in that context is handled in accordance with HIPAA and applicable state laws.
15. SOCIAL MEDIA AND EXTERNAL LINKS
15.1 External Links
Our website may contain links to external websites or resources. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
15.2 Social Media
If we maintain a social media presence, please be aware that any information you share on public social media platforms is not protected by this Privacy Policy or by HIPAA. We strongly advise against sharing personal health information through social media channels. We will not respond to requests for clinical information or therapeutic communication through social media.
16. TELEHEALTH-SPECIFIC PRIVACY CONSIDERATIONS
Because all of our services are provided via telehealth, there are additional privacy considerations:
Platform Security: All therapy sessions are conducted through SimplePractice's HIPAA-compliant telehealth platform, which uses end-to-end encryption.
Your Responsibility: You are responsible for ensuring that you are in a private, secure location during sessions and that you are using a secure internet connection. We recommend using headphones and avoiding public Wi-Fi.
Recording: Therapy sessions are not recorded by the Practice. You agree not to record sessions without the express written consent of the therapist.
Emergency Protocols: If an emergency arises during a telehealth session, please call 911 immediately. Our practice is not an emergency or crisis service.
17. INDIANA STATE LAW COMPLIANCE
Roots to Rise Counseling complies with all applicable Indiana state laws governing the practice of mental health counseling, including:
- Indiana Code Title 25, Article 23.6 (Behavioral Health and Human Services Licensing Board)
- Indiana state regulations regarding confidentiality of mental health records
- Indiana mandatory reporting requirements for suspected child abuse, elder abuse, and abuse of vulnerable adults
- Indiana breach notification law (IC 24-4.9)
Where Indiana state law provides greater privacy protections than HIPAA, we will follow the stricter standard.
18. UPDATES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will:
- Update the "Last Updated" date at the top of this document
- Post the revised Privacy Policy on our website
- Notify active clients of material changes via email
- When appropriate, discuss significant changes during your next scheduled session
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
19. CONSENT AND ACKNOWLEDGMENT
By using our website, contacting our practice, or receiving our services, you acknowledge that:
- You have read and understand this Privacy Policy and Notice of Privacy Practices
- You consent to the collection, use, and disclosure of your information as described in this policy
- You understand your rights regarding your personal information and PHI
- You know how to contact us with questions or concerns about your privacy
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Questions About This Privacy Policy?
Contact Teresa Grechenkov, LMHC – Privacy Officer
Email: teresagrechenkov25@rootstorisecounseling.com
Phone: (260) 222-7247
www.rootstorisecounseling.com
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© 2025 Roots to Rise Counseling, LLC. All rights reserved.